Unum records one third of support appointments for mental health

Through Help@Hand

John Brazier
clock • 1 min read

Over one-third of appointments made via Unum’s digital health service Help@hand this year were for mental health.

Unum stated that 36% of all appointments made through the health and wellbeing app were for mental health concerns between January and August this year. Over one quarter of Help@hand appointments were related to either anxiety or stress, the two most common reasons attributed by users for their appointment request. Unum's also stated that men are seemingly still less likely to reach out for support when they may need it. According to its Help@hand data, men are 30% less likely to book a mental health appointment via the support service than women. However, this disparity was abs...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

 Misrepresentation and non-disclosure top reasons for denied claims: LV=

Misrepresentation and non-disclosure top reasons for denied claims: LV=

2025 claims statistics published

Jaskeet Briah
clock 15 July 2026 • 3 min read
L&G adds manager toolkit to cancer support services

L&G adds manager toolkit to cancer support services

Tailored guidance and best practice

Jaskeet Briah
clock 08 July 2026 • 3 min read
British Friendly appoints two non-exec directors

British Friendly appoints two non-exec directors

Nicki Webber and Simon Lodge join

Jaskeet Briah
clock 07 July 2026 • 1 min read