Bupa unveils guided care for referred customers

Available as a product option through intermediaries, this service will connect customers to the insurer's Open Referral network. Once a customer has an open referral from their GP detailing what type of specialist they need to see, Bupa will offer them a choice of up to three specialists. All offered consultants will meet predetermined cost and quality criteria. This new service has been developed in response to the pandemic, during which customers have required faster access to...