ABI launches mental health training platform for advisers

'It’s our duty to help all vulnerable customers'

John Brazier
clock • 2 min read

New training platform aims at improved understanding of mental health for front-line protection advisers

The Association of British Insurers (ABI) has launched a free training platform for insurance advisers on mental health in an effort to improve industry standards. Developed in collaboration with health and wellbeing specialists Rightsteps, the platform provides bespoke mental health training for insurance advisers and customer-facing staff, accredited by the Chartered Insurance Institute (CII). Training is comprised of three courses which first introduces background on mental health, enabling advisers and front-line staff at insurers to understand some of the most common mental healt...

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