Head of operations promoted to position of director of operations at income protection mutual
The newly formed director of operations role will help oversee the development of the society's front services for its members and their advisers, while leading the underwriting, new business, claims and member services functions, said Holloway Friendly. Suzy Esson will also assume the additional responsibilities of developing Holloway's people strategy, the mutual added. Esson, who previously held the role of head of operations, joined Holloway Friendly as head of member services in May 2017...
'Whatever else changes in the world there are always lies, damned lies and insurance sales figures'
Totalling £3.4 million
52% y-o-y growth
As part of COVER’s new eBook in partnership with Royal London, we asked advisers about the barriers they frequently face when talking about protection – and what they do to jump over them
Ahead of Mental Health Awareness Week