WPA becomes 'first' UK health insurer to offer instant claims decisions

Submit claims for cash benefits 'within two minutes'

Adam Saville
clock • 1 min read

Instant health insurance claims authorisation added to WPA Health App is a 'big step forward'

Following further development, the WPA Health App now provides instant health insurance claims authorisation, meaning customers can make a claim and get an instant decision. WPA has claimed it is the first insurer to do so in the UK health insurance market. Building on the existing functionality of tracking claims and benefit limits, the latest version of WPA Health helps customers set up a claim and get initial treatment authorised in real-time without needing to speak to anyone, said WPA. It added that policyholders can submit claims for cash benefits within two minutes with the ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on PMI

Katie Crook-Davies joins Perci Health
PMI

Katie Crook-Davies joins Perci Health

New director of strategic accounts

Cameron Roberts
clock 27 April 2026 • 1 min read
Private healthcare up 7% in Q1 2026: Healthcode
PMI

Private healthcare up 7% in Q1 2026: Healthcode

£1.5bn generated for healthcare providers

Jaskeet Briah
clock 27 April 2026 • 2 min read
Aviva expands access to menopause support for PMI customers
PMI

Aviva expands access to menopause support for PMI customers

Service extended to individuals and SMEs

Jaskeet Briah
clock 27 April 2026 • 2 min read