WPA becomes 'first' UK health insurer to offer instant claims decisions

Submit claims for cash benefits 'within two minutes'

Adam Saville
clock • 1 min read

Instant health insurance claims authorisation added to WPA Health App is a 'big step forward'

Following further development, the WPA Health App now provides instant health insurance claims authorisation, meaning customers can make a claim and get an instant decision. WPA has claimed it is the first insurer to do so in the UK health insurance market. Building on the existing functionality of tracking claims and benefit limits, the latest version of WPA Health helps customers set up a claim and get initial treatment authorised in real-time without needing to speak to anyone, said WPA. It added that policyholders can submit claims for cash benefits within two minutes with the ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on PMI

36% of women reluctant to have breast screenings

36% of women reluctant to have breast screenings

Nuffield Health investment

Cameron Roberts
clock 08 July 2025 • 2 min read
36% of UK consumers say private healthcare is essential: The Exeter
PMI

36% of UK consumers say private healthcare is essential: The Exeter

Life insurance second most important insurance

Cameron Roberts
clock 02 July 2025 • 2 min read
Consumer trust in PMI falls among middle-aged customers
PMI

Consumer trust in PMI falls among middle-aged customers

Fairer Finance data

Jaskeet Briah
clock 02 July 2025 • 3 min read