Aviva revamps PMI for individual and SME customers

Aviva has introduced a new guided hospital option to help private customers select the most appropriate hospitals and specialists during a claim, alongside a host of other changes (effective 1 March 2021). Now included as part of its Healthier Solutions and Solutions cover, the Expert Select option provides a nationwide choice of hospitals selected based on Aviva's clinical governmence framework, alongside external clinical ratings from the Care Quality Commission and Health Improvement Scotland. During the Expert Select claims process, an initial call with claim consultants will asse...