Protection adviser adds 'no phone calls' mental health option

'Get a Quote' form updated

Adam Saville
clock • 2 min read

Nearly a third of people with mental health conditions said it would be too distressing to discuss them with insurer

Specialist protection adviser firm Moneysworth has modified its ‘Get a Quote' form to offer a new ‘Email only - no phone calls' option to people applying for protection insurance with mental health conditions. Clients who choose this preference will not be asked to provide a phone number, so can be fully assured that they won't receive any phone calls, the adviser firm said on its website. While Moneysworth maintained is would usually prefer to talk to customers on the phone, the decision to add the new contact option follows research by Mental Health UK which found that 31% of people...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

COVER Summit North: Gallery

COVER Summit North: Gallery

Event debuted in Warrington

COVER
clock 22 March 2024 • 1 min read
IPTF announces 7 Advisers cohort

IPTF announces 7 Advisers cohort

Second season to start production

Cameron Roberts
clock 21 March 2024 • 1 min read
Stories critical to advice process: ProtectX8

Stories critical to advice process: ProtectX8

Human experience at the heart of protection

Cameron Roberts
clock 20 March 2024 • 2 min read