Protection adviser adds 'no phone calls' mental health option

Specialist protection adviser firm Moneysworth has modified its ‘Get a Quote' form to offer a new ‘Email only - no phone calls' option to people applying for protection insurance with mental health conditions. Clients who choose this preference will not be asked to provide a phone number, so can be fully assured that they won't receive any phone calls, the adviser firm said on its website. While Moneysworth maintained is would usually prefer to talk to customers on the phone, the decision to add the new contact option follows research by Mental Health UK which found that 31% of people...