Insurer has replaced MorganAsh service with ‘suitable interim alternative’ following cyber attack
Yesterday our sister publication Professional Adviser reported that Legal & General has suspended its relationship with MorganAsh after a cyber incident at the firm risked exposing client's medical data.
MorganAsh said that "no customer data was lost as a result of the incident, nor was there a data breach of any customer data", however a precautionary investigation is ongoing.
The insurer told COVER that referral to MorganAsh for a medically underwritten lifetime annuity only takes place for a limited number of medical conditions. "We have replaced this with a suitable alternative approach in the interim," it said.
L&G said it will contact care home managers directly in order to underwrite and fulfil quote requests.
Regarding the investigation, it added: "Legal & General has suspended the use of MorganAsh's services for new business quotes as a precaution until its investigation is concluded."
Legal & General also said it would be "premature" to say more at this stage.
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