Royal London pays 99.7% of 2019 claims

Royal London paid nearly £145m in life and terminal illness claims last year. More than 1,300 term life insurance claims were paid, with an average pay-out of around £80,000 per claim. The average pay-out for a terminal illness claim was around £139,000 (245 paid). More than a quarter of a billion pounds (£269m) was paid in whole of life claims. The average pay-out was around £2,300 with 115,361 claims paid in total. Critical illness (CI) For CI claims, Royal London paid on average nearly £74,000, with more than £150m paid out in total. Of the CI claims that were declined, Royal...