Insurer paid 99.7% of claims in 2019 totalling more than £575m to nearly 120,000 customers
Royal London paid nearly £145m in life and terminal illness claims last year. More than 1,300 term life insurance claims were paid, with an average pay-out of around £80,000 per claim. The average pay-out for a terminal illness claim was around £139,000 (245 paid). More than a quarter of a billion pounds (£269m) was paid in whole of life claims. The average pay-out was around £2,300 with 115,361 claims paid in total. Critical illness (CI) For CI claims, Royal London paid on average nearly...
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