Zurich restarts physical medical screenings

Six percent of cases

Adam Saville
clock • 1 min read

Insurer will also use remote screenings, GP reports and other ‘appropriate’ medical evidence

Zurich has confirmed it has restarted carrying out face-to-face screenings for protection policies. Peter Hamilton, head of retail protection, said: "We have reviewed the processes and procedures the suppliers are putting in place to safeguard customers who will undergo such examinations/screenings and concluded that they are robust and appropriate to the type of service being undertaken. "Obviously, there will be customers who are understandably unwilling to undertake such screenings, and in these circumstances, we will attempt to progress the cases by utilising remote screenings (wh...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

£1m paid out to Waddle Insurance customers

£1m paid out to Waddle Insurance customers

Average claim took 90 days to complete

Jaskeet Briah
clock 07 May 2026 • 2 min read
Over-85 population expected to double in next 25 years

Over-85 population expected to double in next 25 years

Number of pensionable age people to also grow

Jaskeet Briah
clock 28 April 2026 • 3 min read
Reassured partners with Farewill on will writing

Reassured partners with Farewill on will writing

Digital service to create a legally binding will

Jaskeet Briah
clock 28 April 2026 • 1 min read