Mutual now offering members a clinical review at the beginning of their claim journey
Partnering with HCB Group allows Holloway Friendly to offer a clinical review with a nurse, either by phone or video conference, so they can offer early support, recommend potential treatment and rehabilitation to its members. Holloway Friendly said the addition of the new service means its claims specialists are not held up by delayed GP reports, or for members to see their doctor, before it makes a decision about a member's claim. The mutual said it believed that members should therefore receive...
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