The Exeter: COVID-19 drives digital health services spike

During March 2020

Adam Saville
clock • 2 min read

The Exeter sees sharp rise in number of people downloading Square Health app and using remote GPs

In March, health and protection mutual The Exeter witnessed a 169% increase in monthly registrations of its HealthWise app and a 527% increase in usage of its remote GP services, compared to the same month last year. Of those using remote GP services, nearly a quarter (24%) reported having COVID-19 symptoms. In addition, the insurer has seen an increase in members calling due to anxiety and depression.  Steve Bryan, director of distribution & marketing at The Exeter, said: "We are undoubtedly facing extraordinary and unusual times and at The Exeter we understand the worry and uncertai...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

The COVER Review: World Cancer Day, network updates and new FCA tool

The COVER Review: World Cancer Day, network updates and new FCA tool

Week commencing 03 February 2025

COVER
clock 07 February 2025 • 1 min read
Young adults unsure how to purchase protection

Young adults unsure how to purchase protection

LifeSearch research shows

Jaskeet Briah
clock 06 February 2025 • 1 min read
Eleos expands health benefits offering

Eleos expands health benefits offering

Partnership with HealthKey

Jaskeet Briah
clock 05 February 2025 • 1 min read