The Exeter: COVID-19 drives digital health services spike

During March 2020

Adam Saville
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The Exeter: COVID-19 drives digital health services spike

The Exeter sees sharp rise in number of people downloading Square Health app and using remote GPs

In March, health and protection mutual The Exeter witnessed a 169% increase in monthly registrations of its HealthWise app and a 527% increase in usage of its remote GP services, compared to the same month last year. Of those using remote GP services, nearly a quarter (24%) reported having COVID-19 symptoms. In addition, the insurer has seen an increase in members calling due to anxiety and depression.  Steve Bryan, director of distribution & marketing at The Exeter, said: "We are undou...

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