The Exeter: COVID-19 drives digital health services spike

In March, health and protection mutual The Exeter witnessed a 169% increase in monthly registrations of its HealthWise app and a 527% increase in usage of its remote GP services, compared to the same month last year. Of those using remote GP services, nearly a quarter (24%) reported having COVID-19 symptoms. In addition, the insurer has seen an increase in members calling due to anxiety and depression.  Steve Bryan, director of distribution & marketing at The Exeter, said: "We are undoubtedly facing extraordinary and unusual times and at The Exeter we understand the worry and uncertai...