Aviva resumes requesting medical evidence

For all new and pipeline applications

Adam Saville
clock • 1 min read

GPRs will now be issued using standard process despite decision last month to stop requesting them

On 26 March, Aviva announced it had stopped requesting medical evidence, such as GP reports (GPRs), at underwriting stage to help ease the strain on the NHS during the coronavirus outbreak. However, the insurer has decided to resume requesting medical evidence for new applications and those in its pipeline. "Having monitored the situation closely, we've reviewed this decision and feel that we now have the required confidence to safely reinstate this process," said Aviva. It added that any previously postponed applications remain live and will be progressed, informing advisers that ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Mental Health Awareness Week is not just for clients

Mental Health Awareness Week is not just for clients

Mental health resources and opinion

Cameron Roberts
clock 15 May 2026 • 4 min read
Third of LV= customers accessing mental health support aged 26-35

Third of LV= customers accessing mental health support aged 26-35

Anxiety primary reason for access

Jaskeet Briah
clock 14 May 2026 • 1 min read
£1m paid out to Waddle Insurance customers

£1m paid out to Waddle Insurance customers

Average claim took 90 days to complete

Jaskeet Briah
clock 07 May 2026 • 2 min read