Scottish Widows pays 98.2% of protection claims

Scottish Widows approved 9,635 claims during 2019 - 98.2% of those received. Of these, the insurer paid 99.4% of life claims and 93% of critical illness claims, representing 7,961 and 1,674 claims respectively. Scottish Widows said these latest statistics show an increase in approved cases, compared to 7,908 life claims and 1,591 critical illness claims in 2018. More than £212 million was paid out in total, at an average of over £4m per week. Scott Cadger, head of protection underwriting and claims strategy at Scottish Widows said: "Maintaining a 98% rate of claims paid out is some...