Insurer adopts same approach to rehabilitation as group IP for individual income protection policies
Legal & General wants to be ‘notified at the earliest convenience' if an individual income protection (IP) policyholder is off due to sickness or cannot work due to injury. Historically, for individual IP policies, customers would often wait until after the deferred period - often 23 weeks - before they received any rehabilitative support to get them back to work. However, for group IP, early intervention services are widely deployed as soon as an issue, such as mental illness or an injury,...
L&G veteran Richard Kateley says more can be done to increase engagement with products
'Whatever else changes in the world there are always lies, damned lies and insurance sales figures'
Totalling £3.4 million
52% y-o-y growth
As part of COVER’s new eBook in partnership with Royal London, we asked advisers about the barriers they frequently face when talking about protection – and what they do to jump over them