L&G: Early intervention available on individual IP

Legal & General wants to be ‘notified at the earliest convenience' if an individual income protection (IP) policyholder is off due to sickness or cannot work due to injury. Historically, for individual IP policies, customers would often wait until after the deferred period - often 23 weeks - before they received any rehabilitative support to get them back to work. However, for group IP, early intervention services are widely deployed as soon as an issue, such as mental illness or an injury, has been identified. This often means clients can get back to work before a claim kicks in. ...