ABI insurers make COVID-19 protection pledges

The Association of British Insurers (ABI) has stated that its protection insurance members have made a number of pledges to support customers affected by coronavirus when making a claim on a life, critical illness or income protection policy. Due to the significant demands on medical professionals at this time, it said protection insurers have committed to source evidence from customers and other routes ‘wherever possible' to avoid playing unnecessary burden on the NHS. It added that they have also committed to support vulnerable customers during COVID-19, while also drawing upon the ...