Aviva offers terms to 86% of customers

On 26 March, Aviva announced that it will no longer be requesting medical evidence in order to ease the strain on the NHS during the coronavirus crisis. Today it has confirmed that it has been able to offer terms to 86 out of 100 customers since the change came into effect, compared to 95 out of 100 customers before the crisis. This indicates that around 9% of applications have been affected by the decision and the insurer said that more than 75% are receiving an immediate decision on its ALPS platform. It added that the remainder of applications will receive a decision after being...