Holloway Friendly issues 'transparent' claims report

The amount paid out last year by the mutual was £1.5m more than in 2018, which is an increase of 60%. Stuart Tragheim, Holloway's CEO said: "We are delighted to have helped 633 Members and their families in 2019. The causes of claim were consistent with our experience in 2018, being accident & injury (36%), musculoskeletal (23%), mental health (12%), surgical procedures (6%) and viral illness (5%)." In a bid to increase industry transparency, Holloway Friendly has published a claims report to explain why 6% of its claims were not paid. According to the report, 25 claims of its 43 u...