Holloway Friendly issues 'transparent' claims report

Mental health claims up 71%

Adam Saville
clock • 1 min read

Income protection provider paid 94% of claims in 2019 and benefits totalled £2.4m

The amount paid out last year by the mutual was £1.5m more than in 2018, which is an increase of 60%. Stuart Tragheim, Holloway's CEO said: "We are delighted to have helped 633 Members and their families in 2019. The causes of claim were consistent with our experience in 2018, being accident & injury (36%), musculoskeletal (23%), mental health (12%), surgical procedures (6%) and viral illness (5%)." In a bid to increase industry transparency, Holloway Friendly has published a claims report to explain why 6% of its claims were not paid. According to the report, 25 claims of its 43 u...

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