Further extranet enhancements

Royal Liver has introduced new enhancements to its adviser extranet system. Building on a number of changes made in July, progress from Royal Liver has introduced a new phase to its online application process. The latest improvements are designed to give advisers increased control over client applications by offering more functions and clarity throughout the process.

A key feature of the new additions is the facility to make real-time amendments which the provider hopes will mean more control and quicker turnaround times for the adviser. The changes that became effective on 30 August include a new acceptance process guaranteeing premiums for up to 30 days once terms have been issued, an opportunity for advisers to make real-time changes to the start date on client applications post-submission, the facility for advisers to put a case on risk themselves once a client application form has been completed and a facility for advisers to make real-time amendments to price-sensitive data post-submission via their helpdesk.

Aidan Dewhurst, IFA marketing manager at progress from Royal Liver said: "The changes we made in July have been well received by advisers and we expect these latest enhancements to be met with similar approval. It's important that we continue to meet the needs of IFAs by evolving our proposition on a regular basis and by adding clarity at every opportunity. These changes hit the mark on both counts."