Technology and customer expectations have moved on, but has the industry? Suzanne Clarkson investigates…
For many years now we've heard that underwriting is going to become easier and more effective. Advances in technology are said to hold the key to overcoming the need for lengthy, complex and invasive underwriting processes: the kind of things that are seen as a barrier to growing the market in a world where customers value ease of purchase and personalisation. In all these areas the industry has evolved but has it done enough to meet consumer expectations? Keeping up Businesses need to...
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