Simon Tindal: Bringing innovation to customer communication

clock • 4 min read

Simon Tindal picks out the key discussion points that emerged from the recent 'Future of General Insurance' conference, which highlighted the way communications in the insurance industry are rapidly evolving

Leaders in insurance innovation from across the whole of Europe were drawn to London's QEII Centre last month for Marketforce's ‘Future of General Insurance' conference. Discussions centred on technological and operational game changers in the insurance industry, with the Innovation Stage hosting sessions on topics as diverse as social media, the new data ecosystem and ‘the fourth industrial revolution'. There was a particular focus on how insurance companies are harnessing breakthrough technologies to develop their customer communication strategies, with a number of key discussion po...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

Record high new business sales for Scottish Friendly

Record high new business sales for Scottish Friendly

£51.1m in 2023

Cameron Roberts
clock 26 April 2024 • 1 min read
Usay Compare joins amii

Usay Compare joins amii

Becomes corporate member

Cameron Roberts
clock 24 April 2024 • 1 min read
LifeSearch Protection Awards 2024: Winners revealed

LifeSearch Protection Awards 2024: Winners revealed

21st awards ceremony

COVER
clock 17 April 2024 • 2 min read