Questions to understand how customers manage mental health and how they can be best supported in their recovery
In a bid to increase access to insurance for those with a history or mental ill-health, income protection mutual Holloway Friendly has designed a set of underwriting questions to improve its understanding of the specific nature of an applicant's mental health situation, it was announced at the COVER Protection & Health Summit today. Using the information gathered from questions, the insurer aims to find a way to cover those with existing mild depression or anxiety, even if they are on medication...
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