Holloway Friendly overhauls mental health underwriting

‘Industry first’

Adam Saville
clock • 2 min read

Questions to understand how customers manage mental health and how they can be best supported in their recovery

In a bid to increase access to insurance for those with a history or mental ill-health, income protection mutual Holloway Friendly has designed a set of underwriting questions to improve its understanding of the specific nature of an applicant's mental health situation, it was announced at the COVER Protection & Health Summit today. Using the information gathered from questions, the insurer aims to find a way to cover those with existing mild depression or anxiety, even if they are on medication when applying for income protection. The mutual society said it will review how each applican...

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