Shepherds Friendly pays 95.8% income protection claims

Shepherds Friendly Society paid 95.85 of income protection claims in 2018, a year in which it experienced 7% growth in membership. Musculoskeletal pain (non-spinal) accounted for 27.15% of its 2018 claims, spinal issues for 14.5% and 11.97% were for mental health issues. Viral infections and flus (9.61%) and fractures (6.91%) were also common reasons for claims. Shepherds Friendly paid 331 claims in 2018 (up from 159 claims in 2017) and the amount paid in benefits was £1.04m. According to the mutual, claims were denied due to non-disclosure of details at the time of application,...