Marketing

After the first year of depolarisation, Edward Murray asks whether the removal of regulation means the market is a more open place - or if it just contains more confused customers?

The FSA wasn't happy about the way PPI providers treated their customers, and you could see its point. It's time the market called a halt to bad practices, says Simon Burgess

The FSA may have helped out small firms during its first year as regulator, but those same firms had better start complying - or face the consequences, Andrew Honey tells Johanna Gornitzki

The updated version of the Association of British Insurers' (ABI) statement of best practice for critical illness (CI) cover is soon to be revealed. The ABI believes the revised document will help consumers better understand how CI works. Will it succeed?...

As the Financial Services Authority (FSA) celebrates its first anniversary as insurance market regulator, Edward Murray analyses the regulations and asks if more tailoring is required

With income protection failing to break new ground, has it become destined to remain one of the niche products in the market? Johanna Gornitzki investigates Click here to download pdf

Although general insurance (GI) day has been and gone, the work is far from over. Branko Bjelobaba explains why intermediaries must ensure they stay ahead of the game

The COVER team has raised almost £2,000 for Cancer Research UK's Race for Life after editor, Angela ...

Next month the Association of British Insurers' (ABI) critical illness (CI) working party will announce the proposed changes to the CI definitions. What definition changes are expected, what would be welcomed, and what impact will this have on intermediaries...

How can the insurance industry and Government better communicate with the public about the importance of getting adequate protection?