35% of employees say they “won’t return”
Advisers are increasingly imposing fees on customers who switch or cancel protection policies. Adviser Mark Sleaford is not impressed
Sesame, the adviser network arm of Sesame Bankhall group, has reported a loss for 2012 of £9.3m - four times its losses in 2011 - as a provision for a regulatory fine took its toll.
Lloyds Bank has announced that its payment protection insurance misselling has cost it a further £375m.
Cirencester friendly has called for a standard, industry wide, Claims Statistics format for reporting claims statistics.
The increased use of integrated technology systems and social media will be vital to the development of IFA businesses post RDR, Aviva has warned.
The British Insurance Brokers' Association (BIBA) is supporting targeted regulation of comparison sites.
The British Insurance Brokers' Association (BIBA) has launched a new publication to provide clarification to brokers on the issue of limitation of liability when advising clients.
The Financial Services Compensation Scheme (FSCS) is looking for a creative agency to develop an awareness-raising campaign.
The Forum of Private Business (FPB) has launched a new Employment Guide.
Payment protection specialists British insurance have breached Advertising Standards Authority (ASA) codes with a direct mailing promoting its products.
Broker claims poor treatment in recent FSA assessments
The introduction of principles-based regulation has resulted in more open relationships between intermediaries and customers. Mike Izzard explains the effect on AMII membership firms
The insurance industry is moving its IT spend towards risk management and compliance instead of disc...
Aifa's new policy director talks to Paul Robertson about issues affecting IFAs - from challenges of the RDR, to TCF deadlines and the ongoing PPI investigation - plus Kylie Minogue
The FSA has met trade association representatives to discuss a market-based solution for greater com...
Many across the industry have been distinctly underwhelmed by the new Insurance Conduct of Business sourcebook but, as Lucy Quinton writes, it still holds a few surprises.
While the FSA has made strides that could further COVER's industry-backed Promoting Protection campaign, Mark Twigg explains why the Government needs to throw its hat in the ring.
Compliance consultant Branko Bjelobaba looks back at how Financial Services Authority regulation has affected the PMI sector and forecasts the future outlook.
Companies are still not satisfying the FSA's Treating Customers Fairly initiative. Lucy Quinton takes an in-depth look at what is expected of firms and where they are going wrong
With the FSA setting the wheels in motion on its regulation changes and Treating Customers Fairly initiative, Sam Barrett finds out what the effects will be on the protection market
Regulation: FSA plans to create two-tier structure for ICOB products
The Financial Services Authority recently published its proposals for a radical move to principles-based regulation. What will this mean for the industry and what are the pitfalls?
An online training tool designed to help advisers comply with the Financial Services Authority's (FS...