Compliance

Companies are still not satisfying the FSA's Treating Customers Fairly initiative. Lucy Quinton takes an in-depth look at what is expected of firms and where they are going wrong

Regulation: FSA plans to create two-tier structure for ICOB products

With the FSA setting the wheels in motion on its regulation changes and Treating Customers Fairly initiative, Sam Barrett finds out what the effects will be on the protection market

The Financial Services Authority recently published its proposals for a radical move to principles-based regulation. What will this mean for the industry and what are the pitfalls?

An online training tool designed to help advisers comply with the Financial Services Authority's (FS...

After the first year of depolarisation, Edward Murray asks whether the removal of regulation means the market is a more open place - or if it just contains more confused customers?

The FSA wasn't happy about the way PPI providers treated their customers, and you could see its point. It's time the market called a halt to bad practices, says Simon Burgess

The FSA may have helped out small firms during its first year as regulator, but those same firms had better start complying - or face the consequences, Andrew Honey tells Johanna Gornitzki

As the Financial Services Authority (FSA) celebrates its first anniversary as insurance market regulator, Edward Murray analyses the regulations and asks if more tailoring is required

Although general insurance (GI) day has been and gone, the work is far from over. Branko Bjelobaba explains why intermediaries must ensure they stay ahead of the game