Marketing

Companies are still not satisfying the FSA's Treating Customers Fairly initiative. Lucy Quinton takes an in-depth look at what is expected of firms and where they are going wrong

As new products stutter and stall, few providers are offering the kind of innovation needed to gain any ground towards the level of service policyholders really need, writes Lucy Quinton

Regulation: FSA plans to create two-tier structure for ICOB products

With the FSA setting the wheels in motion on its regulation changes and Treating Customers Fairly initiative, Sam Barrett finds out what the effects will be on the protection market

The Financial Services Authority recently published its proposals for a radical move to principles-based regulation. What will this mean for the industry and what are the pitfalls?

With the ABI now turning its attention to income protection, what can be done to give hope to a product that has suffered yet more declining sales? Lucy Quinton investigates Click here to download pdf

An online training tool designed to help advisers comply with the Financial Services Authority's (FS...

Senior partner at CWC Research and co-founder of the Income Protection (IP) Task Force Clive Waller tells Johanna Gornitzki why IP is still the golden product of the protection market

Budget protection is rarely treated as a serious option by advisers and customers but it may not be as much of an oxymoron as some people believe, reports Georgina Kenyon

A number of radical protection products are expected to hit the market this year, but will they help encourage more people to buy cover? And what else is needed to bridge the protection gap?