Insurer

“Protection needs to be an easier purchase”

Applicants more likely to receive cover and standard terms

“There is something bigger at play here for society”

"Mental health remains a major issue"

Reduced features available for affordability

Product flexibility, accessibility and supporting advisers

"The need to maximise access to insurance has never been greater"

New Year Honours List

On life and critical illness cover

Gill White will take over as acting chief executive