Insurer
Martin Shaw: Paying claims is not enough
One million people are unable to work due to a serious illness or injury
LV= to convert from friendly society to Ltd company
Following member vote
Allianz buys remaining share of LV= General Insurance
For up to £365m
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Just over one week to go!
Aviva set for shake-up of UK business
Tulloch making his mark
Holloway Friendly reveals number of claims not paid
'Leading the way'
Protection providers 'should harness data' to improve customer trust
According to new EY report
Sesame and PMS launch 2019 Rewire Routines campaign
Focusing on income protection alongside the mortgage
Bupa calls for employees to be supported during career milestones
Social media pressures
Mutuals paid out on more than 94% of income protection claims in 2018
15% increase in number of claims paid
National Friendly appoints new head of risk & compliance
Lisa de-Laune brings over 20 years' industry experience, having led risk, internal control, internal audit and change functions
Zurich pays 96% of protection claims in 2018
Over £233.4m
COVER Customer Care Awards: All winners revealed!
Truly making a difference
Katie Crook-Davies starts as COVER deputy editor-at-large
Part-time basis
Scottish Widows commits to PDG Claims Charter
Also signs Funeral Payment Pledge
Claims: The good, the bad… and the ugly?
Protection Guru analysis
COVER Protection & Health Summit 2019: Save the date!
Broadening horizons
UK mutuals generate more than £130bn income annually
Touching the lives of one in three people
Debbie Kennedy appointed to lead LV= protection business
Effective 1 July
LifeSearch and MorganAsh rally to 'turn claim process on its head'
‘A Vision for FeelGood Claims’
Guardian joins HL Partnership protection panel
Almost 500 advisers
COVER Excellence Awards 2019 voting is open!
Leading the charge
Aegon pays a total of £128.6m protection claims in 2018
To 1,552 families and businesses
Andy Briggs leaves Aviva
Following appointment of Maurice Tulloch
