Insurer

The number of customers using the Money Advice Service (MAS) is up 62% from 1.2 million in 2011/12 to 2.1 million in 2012/13, according to full-year results released today.

Financial advisers and the internet are the fastest growing avenues for those seeking long-term care funding advice, Partnership has reported.

Cirencester friendly's annual results show increases in membership and premium income with reduced operating costs, despite confusion around RDR and Holloway products.

Chief executive officer of Simplyhealth, Des Benjamin, has stepped down after 13 years at the company.

Aviva is to stop offering direct investment and protection advice for its customers from 31 May.

The general insurance sector has made major strides to improve its role in protecting the public interest, according to a new report by the Chartered Insurance Institute.

Aviva is to cut more than 6% of its global workforce with 2000 roles across the UK, Europe and Asia being made redundant.

LV= paid out 95% of underwritten protection claims in 2012. This includes 99% of life cover claims, 91% of critical illness claims, 88% of income protection claims, and 98% of unemployment claims.

Health Shield has announced gross annual premium income of over £25 million after a year of organic growth.

Clive Waller ponders the necessity of claims statistics if insurers are to be taken seriously.