Individual Protection

Week of IP education

Percentage payable increases to 50%

As insurers grapple with rising claims due to aging populations and the lingering effects of COVID-19; firms must strike a balance between automation and personalized service to deliver a superior claims experience.

Targets accident, sickness and unemployment market

“Strong” awareness of future financial plans

94.6% claims paid rate

Over-55s struggling with cost-of-living crisis

22% had never thought about life insurance

“Key workers also end up as patients”

Non-technical education