Individual Protection

Paul Yates discusses how technology providers such as IPipeline are looking to manage customer expectations better through the underwriting process.

Out-of-date benefit rules which omit cohabiting couples from certain Bereavement Benefits are costing £82 million per year in lost benefits, according to a major report by Royal London.

LV= has made changes to its critical illness plan meaning it is the final insurer to make adjustments in accordance with the 2014 ABI Statement of Best Practice (SOBP).

Aegon has announced a 30 day sale on protection policies to mark its 15th birthday in the UK protection market.

Zurich has revealed that it paid out over £212.5m in claims over 2,500 retail protection customers and their families during 2015, an increase from 11% from £191m in 2014.

CIExpert has analysed the launch of Aviva's business protection policies and described its Relevant Life plan with integrated critical illness cover as a ‘breakthrough' for the protection market.

Aviva has launched two new business protection products including a first for the protection market - a Relevant Life policy with the option to add critical illness.

Legal & General has today announced the closure of its flagship Kingswood office in 2018 following months of negotiations with Unite.

British Friendly has become the first insurer to publish a decade of claims statistic as it revealed that it paid 96.7% of all income protection claims since 2006.

British Seniors Insurance Agency has launched an over-50s plan with a Lifetime Payback Guarantee meaning no customer will ever get back less than they have paid in.