Individual Protection

What do people value about protection insurance? It may be a basic question but a survey this week brought home the need for us to be creative in how we think about engaging our customers, writes Andrew Wibberley.

The typical person entering residential care will face total bills of between £50,000 and £93,000 depending on where they live, according to analysis by Royal London.

The 'Big Ideas' competition has selected its preliminary list of finalists to pitch in a Dragon's Den- style event in London with a chance of winning £10,000.

Friendly society PG Mutual has launched a new logo to "represent the modern 'mutual' it feels a friendly society in 2017 should reflect "

Fiona Murphy talks to Dr. Bippon Vinayak about why he launched Square Health, his plans for working with the protection industry, speeding up the screening process through IFAs and how his background in plastic surgery earned him the nickname 'the Rhinoplasty...

Synaptic Software is due to launch its instant quote and apply tool, Cover Me Now, at the end of March.

British Friendly offers perspective on why claims are declined, what affects the decision and enters the debate of why continued publication is so important.

Adapt to actual customer needs

LV= has held talks regarding a merger with fellow mutual Royal London which broke down in recent months, according to reports today.

L&G's Richard Kateley says that advisers should make the protection insurance conversation much more personalised and appealing to clients.