Opinion

The critical illness template is 'broken' - so start with the premise that any condition which results in an agreed outcome deserves to be paid

Forward-thinking healthcare insurers are transforming their business through robotic process automation (RPA) and cognitive technologies

COVER editor gets philosophical about life, death and protection advice

Does the importance of early intervention and effective rehabilitation during absence outweigh the financial benefits of group income protection?

Customers don't care about medical definitions, they just want to know they are covered

How can life insurance trust innovation can help secure consumer confidence in today's highly competitive landscape?

Early conversations about end-of-life care are crucial to ensure individuals living longer can make their own decisions, however right-to-die approaches vary all over the world

Advisers are the key to unlocking enhanced interaction with policyholders

Disabled women face unique challenges within the workplace but group insurance can provide specific benefits to meet their needs and attract their skills

Old Mutual Wealth's Paul Roberts explores how insurers can reinstate or continue cover following a critical illness claim