Feature

Too often training is seen as an excuse to get away from working or a waste of time when there are policies to be sold. Both views are drastically wrong, writes Arnie Harmsworth

After the first year of depolarisation, Edward Murray asks whether the removal of regulation means the market is a more open place - or if it just contains more confused customers?

For a parallel to corporate PMI schemes, look at the NHS, with its struggle against legislation and red tape. But there is a remedy - corporate healthcare trusts, writes Rachel Riley

The FSA wasn't happy about the way PPI providers treated their customers, and you could see its point. It's time the market called a halt to bad practices, says Simon Burgess

A year after the FSA stepped up its fight against firms that do not treat their customers fairly, can we see any tangible improvements? Johanna Gornitzki investigates

Nearly every woman in the UK will suffer from a gynaecological condition at some time in her life. Lea Taylor looks at some of the most common problems

The ABI critical illness (CI) working party has released its new Statement of Best Practice - here its chairman, Nick Kirwan, answers questions on what it contains and the future of CI

With few initial symptoms, hepatitis C is often not diagnosed until the appearance of chronic liver disease and liver cancer, making screening an option for insurers, says Jon Lambert

Advisers are facing a battle to make employers and workers realise employee assistance programmes are more than just a telephone counselling service, writes Peter Madigan

The Government's latest goal - outlined in a Green Paper - is getting a million Incapacity Benefit claimants back to work. But is this easier said than done, asks Peter Madigan