Feature

Pricing, products and processes are the protection industry's priorities. Louise Colley begs to differ and gives a call to arms to the emotional side of marketing.

The term ‘avocational' describes activities taken up outside one's regular work or profession. Asking life and health insurance applicants whether they participate or plan to participate in hazardous sports, for example, is standard practice.

With about 1.2 million active motorcyle riders in the UK, advisers would do well to familiarise themselves with covering the proportion who race. Andrzej Serwadczak explains

Never mind the stats, actuaries need to get talking to their colleagues in claims to understand the people, skills and experience, says Alex Isted

The evolution of health insurance is likely to continue, characterised by an increasingly international scope and scientific considerations. Ron Buchan gives his insights

The proposed NHS reforms still pose too many questions for many people. Dominic Howard analyses pressures within the health service that need to be taken seriously

I advise on PMI schemes for small groups. With many members in their 60s, what do I need to consider as they approach retirement?

The practice of offering the holding insurer final refusal on group risk renewals is commonplace throughout the sector. But, John Ritchie asks, is it harming you and your clients' business?

The long-term care market effectively disappeared in the early 1990s. But is it about to re-open and how should IFAs approach it? Stephanie Spicer reports

If you're an expat worker living abroad, what would happen if your parent fell ill back home? Greg Becker looks at an Indian innovation