value added services

On value-added services

Research by LV= shows

Changes to propositions, services can be refleced instantly

“We've certainly done something new in the market”

“Fear and lack of knowledge of the healthcare system was a big concern”

Helps to meet compliance obligations

"11% of UK workers had accessed private hospital treatments in the past two years – for 18-24 year-olds, this increased to 17%"

Communication needs to help men feel comfortable in coming forward

Attitudes towards protection measured ahead of Consumer Duty

Existing customers to also access services