Tony Mudd

COVER Customer Care Conference 2026: Roundup

Individual Protection

COVER Customer Care Conference 2026: Roundup

COVER hosted its Customer Care Conference today (1 July, 2026), focussing on supporting customers beyond the policy.

01 July 2026 • 5 min read

The COVER Review: Claims, financial results and product innovation

Insurer

The COVER Review: Claims, financial results and product innovation

Week commencing 23 March

27 March 2026 • 1 min read

Loaded premiums: The individual fair value question remains

Adviser / Broking

Loaded premiums: The individual fair value question remains

Response to a COVER interview

23 March 2026 • 3 min read

Stuck in the regulatory crossfire

Regulation

Stuck in the regulatory crossfire

"Distributors remain the meat in the sandwich"

19 March 2026 • 2 min read

The COVER Review: Consolidation, healthcare and the FCA Pure Protection Market Study

Insurer

The COVER Review: Consolidation, healthcare and the FCA Pure Protection Market Study

Week commencing 02 February 2026

06 February 2026 • 1 min read

The perils of misreading the regulator

Regulation

The perils of misreading the regulator

Loaded premiums and MS24/1

03 February 2026 • 4 min read

PDG appoints Emma Thomson chair as part of 2026 board changes

Adviser / Broking

PDG appoints Emma Thomson chair as part of 2026 board changes

Emma Thomson named chair

02 February 2026 • 2 min read

The COVER Review: FCA Pure Protection Market Study

Regulation

The COVER Review: FCA Pure Protection Market Study

Week commencing 26 January 2026

30 January 2026 • 1 min read

Industry reacts: FCA Pure Protection Market Study

Regulation

Industry reacts: FCA Pure Protection Market Study

Many industry issues have been "side stepped"

29 January 2026 • 5 min read

The COVER Review: Health claims, policy updates and Targeted Support

Insurer

The COVER Review: Health claims, policy updates and Targeted Support

Week commencing 27 October 2025

31 October 2025 • 1 min read

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