Progress from Royal Liver

The provider, which is now five years old, paid out £7.5m in benefits to customers between 01/01/09 and 31/10/09.

James and his wife Monica, both 30, work together as interior designers. Monica is pregnant and they want to revisit their insurance. They currently have only a £120,000 joint life policy on their mortgage and nothing on their business together. Where...

Royal Liver supports customer segmentation

Last month the Income Protection (IP) Task Force published White Paper II outlining the Task Force's thoughts on the current state of the IP market, Peter Carvill examines what consumers need and how the Task Force will respond to them in light of this....

Do you think that the introduction of Bright Grey's new cut-down CI policy, set to be sold exclusively online, will impact customers that would previously have visited an IFA? Is this the shape of things to come?

Beverly, 42, earns £44,000 working as an architect for a large building company. She has nerve damage in her right arm caused by a car accident a few years ago for which she was not at fault. She is divorced with custody of two children aged 11 and 14....