FOS

The Investment and Life Assurance Group (ILAG) has warned that increased publishing of decisions made by the Financial Ombudsman Service (FOS) could be a boon for claims management companies (CMCs).

The payment protection insurance (PPI) mis-selling scandal has cost the financial services industry more than three quarters of a billion in redress payments to customers in the first three quarters of the year.

Bright Grey and Scottish Provident held a recent summit on the future of critical illness cover. Roger Edwards outlines its conclusions

At the recent COVER Health and Protection Forum, Clive Waller called for greater regulation of back book selling. Do you agree that this would ultimately benefit clients and the market?

Protection and health insurance complaints to the Financial Ombudsman Service (FOS) leapt sharply in the second three months of the year.

Claims management companies (CMCs) mislead claimants and frequently flout marketing rules, according to a mystery shopping exercise carried out by consumer group Which?

The Financial Ombudsman Service (FOS) has given an insight into current complaint trends in critical illness, with a mixed report.

Health Insurers were the subject of just 122 complaints to the Financial Ombudsman Service (FOS) in the first six months of this year.

It is perhaps not a little ironic that on the eve of deadline day for three major banking groups to resolve their pre-judicial review payment protection insurance (PPI) complaints, another possible ‘protection' mis-selling scandal is uncovered.

The Association of Medical Insurance Intermediaries (AMII) has applauded the latest Financial Ombudsman Service (FOS) complaints statistics as a success for the health insurance sector.