FOS

Given the Financial Ombudsman Service's (FOS) desire to see larger caseload contributors paying a greater share of the costs, do you think this heralds a focus on smaller companies well being from regulators?

Payment Protection Insurance (PPI) redress totals have reached a new peak after payments rocketed by more than £100m in just one month.

Protection complaints continued to rise during the year and have already breached last year's totals in some product areas.

The ten worst offending payment protection insurance (PPI) mis-selling firms could face costs of over £55m to enable regulators to deal with the problem.

The Investment and Life Assurance Group (ILAG) has warned that increased publishing of decisions made by the Financial Ombudsman Service (FOS) could be a boon for claims management companies (CMCs).

The payment protection insurance (PPI) mis-selling scandal has cost the financial services industry more than three quarters of a billion in redress payments to customers in the first three quarters of the year.

Bright Grey and Scottish Provident held a recent summit on the future of critical illness cover. Roger Edwards outlines its conclusions

At the recent COVER Health and Protection Forum, Clive Waller called for greater regulation of back book selling. Do you agree that this would ultimately benefit clients and the market?

Protection and health insurance complaints to the Financial Ombudsman Service (FOS) leapt sharply in the second three months of the year.

Claims management companies (CMCs) mislead claimants and frequently flout marketing rules, according to a mystery shopping exercise carried out by consumer group Which?