Financial Conduct Authority

'Outcomes and performance metrics'

Updated Product Intervention and Product Governance Sourcebook

Addressing customer vulnerability

"This is a juggernaut that will have many far-reaching implications"

First insurance provider participant

CEO Rathi dismissed concerns as ‘noise’

Advice firms to pay £2,500

'Little to no impact on firms already not meeting obligations'

Based on proposals published in May

The current regulatory framework simply won’t allow this