FCA 'disappointed' over product governance and fair value compliance failures

Regulator calls out inadequate response to Policy Statement 21/5

Hemma Visavadia
clock • 3 min read

The Financial Conduct Authority (FCA) has expressed disappointment that a material proportion of pure protection manufacturers and distributors have failed to adequately comply with Policy Statement 21/5, which set out new rules on insurance pricing and enhanced product governance.

As a result, the regulator said it must now act to prevent "significant harm" being caused to customers through the withdrawal of products from distribution, due to distributors being unable to comply with the regulatory changes before the October 2022 deadline. Distributors who qualify will be given a three-month extension until 1 January 2023 to comply with the new rules and, in the meantime, will be able to continue distributing existing non-investment insurance products. The circumstance for an extension only applies to distributors who have identified the impact that the distribu...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Regulation

The COVER Review: Budget 25 edition

The COVER Review: Budget 25 edition

Joined by Broadstone's Brett Hill

COVER
clock 28 November 2025 • 1 min read
Budget 25: Maintaining IPT rates a missed opportunity

Budget 25: Maintaining IPT rates a missed opportunity

Rate remains at 12%

Cameron Roberts
clock 27 November 2025 • 2 min read
Budget 25: Protection industry reacts

Budget 25: Protection industry reacts

The NHS is "playing ‘catch up'"

Jaskeet Briah
clock 27 November 2025 • 5 min read