‘Read aloud’ function and 100 different languages
‘We could be failing people, when they need us most’
Made to feel as if she was ‘a nuisance’
Cura's Kathryn Knowles investigates value-added services and why it is crucial for advisers to know their products
Ms C told life assurance would be 'excessive and unaffordable' however there is no evidence it was explored as an option
Cura MD replaces Emma Thomson who joins British Friendly