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claims

Claims journeys require more empathy

Whole of Life

Claims journeys require more empathy

“I'm sorry for your loss”

clock 24 July 2024 • 5 min read
Skin cancer makes up 26% of claims for women under 29: Vitality

Individual Protection

Skin cancer makes up 26% of claims for women under 29: Vitality

Breast cancer represented half of claims across all ages

clock 10 July 2024 • 1 min read
COVER Claims & Underwriting Forum 2024: Photo gallery

Insurer

COVER Claims & Underwriting Forum 2024: Photo gallery

Event on 27 June

clock 03 July 2024 • 1 min read
COVER Claims & Underwriting Forum 2024: Round up

Individual Protection

COVER Claims & Underwriting Forum 2024: Round up

Focus on customer outcomes

clock 27 June 2024 • 3 min read
Guardian paid out £15m in 2023

Critical Illness

Guardian paid out £15m in 2023

Provider’s first claims statistics

clock 26 June 2024 • 2 min read
LV= publishes adviser guide on declined claims

Adviser / Broking

LV= publishes adviser guide on declined claims

Tackling misrepresentation

clock 18 June 2024 • 3 min read
Guardian ups additional payments for CIC

Critical Illness

Guardian ups additional payments for CIC

Percentage payable increases to 50%

clock 17 June 2024 • 2 min read
Partner Insight: Tech and Empathy: The Dual Strategy Revamping Claims Management for European Insurers

Individual Protection

Partner Insight: Tech and Empathy: The Dual Strategy Revamping Claims Management for European Insurers

As insurers grapple with rising claims due to aging populations and the lingering effects of COVID-19; firms must strike a balance between automation and personalized service to deliver a superior claims experience.

clock 17 June 2024 • 2 min read
Aviva adds conditions to children's group CI cover

Group Protection

Aviva adds conditions to children's group CI cover

Multiple claims can now be made for children

clock 05 June 2024 • 1 min read
AIG Life pays out £394m for claims in 2023

Insurer

AIG Life pays out £394m for claims in 2023

95% of claims paid

clock 04 June 2024 • 2 min read
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