Alain Desmier: Major changes to protection lead generation are coming

'The importance of preparing for these changes now, should not be underestimated.'

clock • 3 min read

Alain Desmier, managing director of Contact State, examines the impending changes to lead purchasing to be introduced on 30 August and what this means for protection intermediaries and product providers.

A raft of sweeping Google changes will come into force at the end of this month and will permanently alter the protection advertising landscape. Responding to pressure from the Financial Conduct Authority (FCA) and the government, Google will make it harder for lead businesses to generate customer enquiries for regulated products. The headlines and impact go deeper than just lead generation however, the rules increase the liability and responsibility on all protection firms who buy leads. What do these changes entail? From the 30 August, Google will require all advertisers marketin...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Regulation

FCA review highlights role of AI in tackling protection gap

FCA review highlights role of AI in tackling protection gap

Warning AI could make markets more opaque

Jaskeet Briah
clock 07 July 2026 • 4 min read
FCA seeks to ease Consumer Duty wholesale and non-UK burden

FCA seeks to ease Consumer Duty wholesale and non-UK burden

Clarity on firms' responsibilities when working together

Sophia Panayi
clock 29 June 2026 • 2 min read
FCA launches Simplifying Insurance Rules consultation

FCA launches Simplifying Insurance Rules consultation

Reduction in disclosures

Cameron Roberts
clock 29 June 2026 • 4 min read