Alain Desmier: Major changes to protection lead generation are coming

A raft of sweeping Google changes will come into force at the end of this month and will permanently alter the protection advertising landscape. Responding to pressure from the Financial Conduct Authority (FCA) and the government, Google will make it harder for lead businesses to generate customer enquiries for regulated products. The headlines and impact go deeper than just lead generation however, the rules increase the liability and responsibility on all protection firms who buy leads. What...