Rod Jones: Ditch the health insurance gimmicks and focus on product development

'Insurers need to focus on the actual cover and cost of the product'

clock • 4 min read

ActiveQuote’s head of partnerships, Rod Jones, explains why health insurers need to move away from customer perks and towards new product development with a new generation of customer in mind and fast

The private health insurance market continues to grow at a rapid rate with the sale of policies in February up 44% from the same time last year.  While the knock-on effect Covid-19 will have on the NHS and the wait times for routine procedures has been well documented, increasing consumer demand for private health insurance really has never been stronger.    Over the past 12 months there has been a big change in what the typical customer looks like. The average age of a policyholder investing in health insurance through ActiveQuote is 43, with 90% of customers never having held a private...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on PMI

PMI invoices up 8% in Q2: Healthcode
PMI

PMI invoices up 8% in Q2: Healthcode

3.2m invoices processed

Jaskeet Briah
clock 29 July 2026 • 1 min read
Young adults taking out loans to cover private treatment: The Exeter
PMI

Young adults taking out loans to cover private treatment: The Exeter

Financial pressures impacting wellbeing

Jaskeet Briah
clock 28 July 2026 • 2 min read
'The AI-enabled doctor will see you now' – How the latest tech is supporting mental healthcare
PMI

'The AI-enabled doctor will see you now' – How the latest tech is supporting mental healthcare

As mental health demand grows, PMI providers must adapt sustainably. Rob Harvey spoke to Vitality's Dr Rishi Patel about AI's role in delivering personalised care.

Rob Harvey, Vitality
clock 22 July 2026 • 2 min read