Rod Jones: Ditch the health insurance gimmicks and focus on product development

'Insurers need to focus on the actual cover and cost of the product'

clock • 4 min read

ActiveQuote’s head of partnerships, Rod Jones, explains why health insurers need to move away from customer perks and towards new product development with a new generation of customer in mind and fast

The private health insurance market continues to grow at a rapid rate with the sale of policies in February up 44% from the same time last year.  While the knock-on effect Covid-19 will have on the NHS and the wait times for routine procedures has been well documented, increasing consumer demand for private health insurance really has never been stronger.    Over the past 12 months there has been a big change in what the typical customer looks like. The average age of a policyholder investing in health insurance through ActiveQuote is 43, with 90% of customers never having held a private...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on PMI

Use of insurer-provided health services up by 23%: ABI
PMI

Use of insurer-provided health services up by 23%: ABI

Association calls for IPT freeze

Jaskeet Briah
clock 03 November 2025 • 3 min read
Private healthcare invoices slow in 2025: Healthcode
PMI

Private healthcare invoices slow in 2025: Healthcode

1.6% slowdown in Q3 2025

Cameron Roberts
clock 28 October 2025 • 1 min read
NHS patients receive 6.15m private appointments and tests
PMI

NHS patients receive 6.15m private appointments and tests

"We’re not prepared to continue 2-tier healthcare"

Jaskeet Briah
clock 27 October 2025 • 3 min read