Rod Jones: Ditch the health insurance gimmicks and focus on product development

'Insurers need to focus on the actual cover and cost of the product'

clock • 4 min read

ActiveQuote’s head of partnerships, Rod Jones, explains why health insurers need to move away from customer perks and towards new product development with a new generation of customer in mind and fast

The private health insurance market continues to grow at a rapid rate with the sale of policies in February up 44% from the same time last year.  While the knock-on effect Covid-19 will have on the NHS and the wait times for routine procedures has been well documented, increasing consumer demand for private health insurance really has never been stronger.    Over the past 12 months there has been a big change in what the typical customer looks like. The average age of a policyholder investing in health insurance through ActiveQuote is 43, with 90% of customers never having held a private...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on PMI

National Friendly launches healthcare product
PMI

National Friendly launches healthcare product

No medical questions or underwriting

Jaskeet Briah
clock 14 October 2025 • 2 min read
PMI claims up 6% as mental health treatments increase
PMI

PMI claims up 6% as mental health treatments increase

Drop in claims cost for cancer treatments

Jaskeet Briah
clock 13 October 2025 • 3 min read
27% of Brits self-funded private treatment in last five years: Howden
PMI

27% of Brits self-funded private treatment in last five years: Howden

Average treatment cost £6,000

Cameron Roberts
clock 02 October 2025 • 2 min read