Debbie Kennedy: Banking bad - lessons from Down Under

Are we stepping up to the community standard?

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Debbie Kennedy, managing director of protection, LV=
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Debbie Kennedy, managing director of protection, LV=

The Australian financial services industry was rocked by regulatory scrutiny recently. How would the UK protection market stand up to a similar inquest?

In the UK, we often look to Australia as a comparable market and a leading light of modern industry practice. However, the Australian banking, superannuation and insurance industry was rocked to its core by the very public exposure of its culture and behaviours during the Royal Commission. Over the course of a year, it made for sensational daily headlines and compulsive TV viewing. Executive heads rolled and industry giants changed their practices overnight. Published in February, the final 530-page...

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