Melissa Collett: Access to insurance

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Melissa Collett, professional standards director, Chartered Insurance Institute
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Melissa Collett, professional standards director, Chartered Insurance Institute

Providing better protection to people with mental health problems, disabilities and 'just about managing' families on Universal Credit will help improve trust

We're seeing a change in the attention being given to access to insurance. No longer is it seen as just about accommodating non-standard business. Nor is it seen as something that affects other people. Access to insurance is now being recognised as something that permeates many lives. Take mental health for example. One in four of us will experience some form of mental illness in our  lifetimes. That number means that we are all going to have someone in our family or near family who will h...

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