Mental health: Insurance underwriters are human beings too

clock • 4 min read

Following the recent article by The Guardian, specialist adviser Kathryn Knowles discusses changing industry perception and applying her own experiences of mental illness to her work for Cura.

I think, the majority of us, read or at least heard about the recent article in The Guardian, about mental health and insurance.  There's no hiding from it, the article fed directly into the perception that the insurance industry is a money-hungry monster: out to rip off ordinary Jo citizen. "But, is this fair?" I have a unique perspective on this, I am a protection adviser and I also have a history of mental health issues. Managing clients' expectations is a huge obstacle when it comes to insuring people with medical conditions. One of the ways that I am tackling this is to p...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Aviva updates online trust process

Aviva updates online trust process

Digitised trust for individual protection

Cameron Roberts
clock 28 November 2025 • 1 min read
Fairer Finance adds former FCA chair to consumer board

Fairer Finance adds former FCA chair to consumer board

Charles Randell CBE joins

Jaskeet Briah
clock 28 November 2025 • 1 min read
A history of protection products

A history of protection products

The good, the bad (and the ugly)

Tom Baigrie and Ryan Griffin
clock 27 November 2025 • 6 min read